I'm a pet sitter
- ★ How do I become a pet sitter or dog walker on Rover?
- What are testimonials and how do I get them?
- Is Rover free?
- How do I verify my identity?
- What are the service fees?
- Is my sitter profile approved?
- How do I update my address?
- Can I change my settings to sit for repeat owners only?
- How do I refer sitters and earn credit?
- How do I remove stay photos from my profile?
- Can I accept bookings in other areas while travelling?
- What are locked-in rates?
- ★ What are Rover Cards and how do I send them?
- What do I do with duplicate booking requests?
- What are the best practices for Meet & Greets?
- What are holiday rates and how do I manage them?
- How can I see reviews pet owners have left for me?
- How do I troubleshoot the Rover app?
- ★ How do I book with a pet owner or create a repeat booking?
- ★ What if I need to cancel a booking?
- How do I know if my pet owner's service has been booked?
- Automated records for last-minute cancellations
- Feedback Feature for Sitters
- What's the difference between pet feedback and pet notes?
- ★ How do I get paid for bookings?
- How do I review my payments from my Rover bookings?
- How do I offer a partial refund if I accidentally overcharge?
- How do payments and rates work for a recurring service?
- What's the Extended Care rate?
- How can I set up my Stripe account?
- What if a pet owner wants to pay me directly, not through the Rover site?
- What are the benefits of booking through Rover?
- How does the sitter profile review process work?
- What if there's an emergency?
- What do I do if I have concerns about the well-being of a pet in my care?
- Can Rover deactivate my account?